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FREQUENTLY ASKED
QUESTIONS

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What does the cost include?

The cost for the retreat for a couple/pair is $6,500. This includes 2 adults and up to 2 children under the age of 18 years old. This will include all food, beverages, transportation to and from the airport, a boat excursion on September 12, and the full day of events. The cost for the retreat for a single person is $5,500. This includes a single attendee including all food, beverages, transportation to and from the airport, a boat excursion on September 12, and the full day of events. 

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Can I book a room with a friend and split the cost?

Yes! In fact this is encouraged. If you are booking for you and a friend the cost is the same. You are not charged for 2 singles. When booking we will need both of the attendees information and bed specification. Hence if it is you and your friend and you would like 2 queen beds instead of 1 king please let us know! 

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Can I bring my kids?

Yes! We encourage you to bring your family as lots of others bring their children as well. Up to two children are free. 

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Does the resort include child care?

The resort does have a child care facility. They are open from 9am-7pm. However, if you do have teenage children the resort is gated and very safe for them to hangout at resort amenities. 

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Is transportation provided from the airport?

Transportation is provided to and from airport to resort. The resort representative with the hotel will receive all of your flight information from us and know when and where to pick you up-we want this to be stress free for you.
Flight information 
must be provided 30 days before arrival in order for proper coordination for pick up. 

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How many people can fit in each room?

The standard room price is for 2 adults and up to 2 children.
For an additional fee rooms can host up to 2 adults and 4 children or 4 adults. 

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What are the COVID requirements for travel to Cancun, Mexico?

As it stands now there are no required vaccinations or COVID-19 tests to get into Mexico. However, there is a negative required test to come back into the country. The resort will schedule and arrange all of that for you based on arrival and departure. 

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What happens if I contract COVID while at the event?

If you contract and test positive while at the resort you would be put in a room and self quarantined for up to 14 days. This would be covered by the resort.

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